Blog

The Queen: the epitome of the 'servant leader'

I was lucky enough to meet the Queen on two occasions. They were both as a result of my involvement with Turbosound

Why I Champion Conscious Empathic Leadership

Here's an examination of the commercial and cultural benefits to your business of leading with empathy.

How To Win More Clients

Don't assume you know all the ways to increase your business's revenues. Here are some lesser-known ways of doing it.

7 Top Tips for Effectively Running Your Business with Love

Why running your business with 'Love' will create a happier team and increase sales and profits. Plus top tips for how to do it.

The Day I Deafened the Duke

I was privileged to meet Prince Philip three times. Each meeting was a memorable and fun encounter that I'd like to share with you.

Why Choosing Your Business Coach is More Important than Choosing Business Coaching

Here's how you choose from the thousands of business coaches out there. The key elements to a successful business coaching relationship.

My Stroke of Luck

In June 2016 I was alone in my flat, when I noticed a strange tingling and weakness in my right side. I just managed to call 999...

Love Business. Embrace Innovation.

How the combination of loving all aspects of your business and embracing innovation will keep you ahead of your competitors.

Seven Ways to Scale Your Business

Here are seven areas to concentrate on to scale your business successfully: 1. Capability, 2. Culture, 3. Structure, 4. Founder or CEO? ...

Which Came First? The Product or the Market?

There's no right / wrong re. the order of play 'Product vs. Market'. Each situation is different; have a clear strategy that suits your biz.

Whose Agenda is it Anyway? Yours or Your Clients?

Does the bait on your business's hook look and taste good to you, or does it look and taste good to your prospective customer / client?

How to Gain Customers by Making a Pig's Ear Out of It.

It may seem counterintuitive, but making an error then over-compensating for it will give your business increased loyalty than if no error.

So You Think Your Customer Rewards Programme is Great?

Benefits are expected as part of the deal, whereas rewards are 'extras'. How clear is the difference in your business?

Premium Means Premium. Congruence Matters.

Ensure that every aspect of what your company delivers is what it says on the tin, down to the tiniest detail, every day.

Pricing vs. Charging: is there a Difference?

Pricing and charging are often seen as the same thing. They're not. Getting it right makes a huge difference to how your brand is perceived.